“The hotel was on the perfect location unlike the others which are in a tourist trap. It couldn’t get any better. It was near to nearly everything. It is right in the middle that is why you can easily go to and fro the downtown area, North Beach and Chinatown. ”

“The hotel looks classy from outside in. The rooms are beautifully designed and most of all clean. Plus we had a fabulous bay view.”

“Our stay was absolutely delightful. The room was spacious and ample. Each staff member was cheerful, friendly, and efficient. The eating facilities were warm and the dining staff was charming. Your parking package promotion can't help but get you business. We have already recommended Le Meridien to several people.”

“We've stayed at Le Meridian 3 years ago and were pleased. We wanted another location in San Francisco, but weren't able to procure a room. So we made a reservation at your hotel and were pleasantly surprised at the cost of the room and a parking package!!! Every one was polite and helpful. We will be back.”

“Whatever you do, DO NOT STAY AT THE LE MERIDIEN HOTEL IN SAN FRANCISCO—that is, unless you want terrible service and a noisy room that has not been cleaned properly. The staff is the worst feature of this hotel. Specifically, the staff is rude and has no concern whatsoever for the hotel’s guests. Moreover, at least one senior manager at the hotel outright lied to us. (1) Upon checking into the hotel, we requested a rubber non-slip mat for the bathtub. We had to make numerous requests for the non-slip mat. It finally arrived a number of hours later, after I had slipped in the tub and injured myself as a result of not having the non-slip mat. (2) After we got to our room, we requested several items such as towels and bath amenities to replace some of the dirty towels and already used amenities we found in our room. As with the non-slip mat, it took numerous calls and hours before we received some (not all) of the item we had requested, which should already have been in our room. Are clean towels and unopened bath amenities too much to ask from a hotel which considers itself to be quite upscale? (3) The television did not work properly, and no one came to fix it when we requested a working television. (4) We could not open the windows because the hotel is extremely noisy. (5) After I fell in the bathtub and injured myself because the hotel had not provided a non-slip mat on a timely basis, I could not drive home (we live about two hours from the hotel) because I had a severe concussion and my wife does not drive. I explained the situation to a senior manager at the hotel. He told me the hotel would pay for a car service to drive us home and for a tow truck to bring our car to our house. THE MANAGER OUTRIGHT LIED! The hotel charged the car service and the tow truck to my credit card, which the hotel had on file, and refused to pay the costs thereof. I did not sign the charge slips for the car service or the tow truck, and these items were not on our hotel bill at checkout. They were added to our hotel bill after our departure. (6) Finally, the same manager agreed to send some coffee and toast to our room. Of course, it never arrived. Why were we not surprised? (7) The hotel staff’s attitude is underscored by the fact that upon learning of my injury, not one hotel staff member asked how I was or offered any assistance whatsoever. (8) In sum, we would never stay at the Le Meridien Hotel in San Francisco again, even if we had been offered a free room.”

“Nice hotel with great, comfortable bed. Good view. Everything costs extra but the hotel is comfortable and in a great location, pretty close to everything. I would come back again.”

“Don't expect a grand lobby or high ceilings. The views of the bay bridge are through a corner window, but they are there. Walk to the Ferry Building, Market Street with its trolley. Union Square a bit farther. We walked to Fisherman's Wharf, saw the sea-lions, took a cab back. Good newspapers available. Breakfast in the dining room very good. Concierge helpful.”