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The Fairmont Copley Plaza Hotel

4.5 Star
138 Saint James Ave, Boston, MA, US, 02116 View on a map
DEALS UP TO 65% OFF!

Nearby Points of Interest

Avg Rating 3.7 of 5 based on 16 Verified Reviews

They stayed. Now they have their say.

Rating of Firmont at Copley

“The hotel room was lovely and very clean with excellent staff. The elevators were not a joy- long wait time as well as punching in card for each floor. The most unsettling pat of the hotel was the dining experience- a 45 minute plus wait for a mediocre omelet was far from what we expected. The waitress was inattentive; the manager did come over and offer his apologies but this was far from an…” – Lawrence De Sando

Hotel Review

“the room we got was very poor for themoney” – 

A Great recommendation from a friend gone wrong!!

“I have to be very honest I do a lot of traveling around the country and 3 times a year out of the country and i can't tell how disappointed with my stay I was. My friend convinced us to stay with you guys as he did and does quite often. I think he is what you guys call Presidents club or something like that. We wanted to be close to each other and the receptionist first gave us a room on the…” – Mike Flores

Location Map

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Nearby Attractions

  • Copley Square - 0 mi
  • Trinity Church Boston - 0.1 mi
  • Hancock Conference Center - 0.1 mi
  • Old South Church - 0.1 mi
  • John Hancock Tower - 0.1 mi
  • Boston Public Library - 0.1 mi
  • Copley Place - 0.2 mi
  • Samuel Eliot Morrison Statue - 0.2 mi
  • Prudential Tower - 0.3 mi
  • The Shops at Prudential Center - 0.4 mi
  • Gibson House Museum - 0.4 mi
  • George Washington Statue - 0.4 mi
  • Hynes Convention Center - 0.4 mi
  • Charles Playhouse - 0.5 mi
  • Boston Public Garden - 0.5 mi

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About The Fairmont Copley Plaza Hotel

The Fairmont Copley Plaza Hotel is located in Boston, Massachusetts and is representative of the city's elegance and history since its opening in 1912. The hotel boasts of a dedicated and knowledgeable staff that will guarantee comfort and relaxation for guests staying in the hotel.

The hotel offers almost 400 guest rooms and suites, all of which are well appointed with amenities, beautiful interior decoration and everything else that would guarantee a perfect hotel stay for guests. In addition, the hotel is also minutes away from the Freedom Trail, the historic Beacon Hill, the Hynes Convention Center and the boutiques in Newbury Street.

Floors: 7, Hotel Rooms: 383
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The Building

  • Number of Rooms: 383
  • Number of Floors: 7
  • Year Built: 1912

General Hotel Amenities

  • Elevator & Lift
  • Gift Shops Or Newsstand
  • Shopping On Site
  • Ski Storage Facilities
  • Front Desk Safety-Deposit
  • Designated Smoking Areas

Guest Services

  • 24 Hour Full Room Service
  • Complimentary Newspapers In Lobby
  • 24-Hour Front Desk Support
  • Laundry & Dry Cleaning Services
  • Wedding Event Services
  • Luggage Storage

Dining & Drinks

  • Bar & Lounge
  • Restaurant

Online Access

  • Wi-Fi Fee
  • Wired High-Speed Internet Access - Surcharge

Business Facilities

  • Large Conference Rooms
  • Multiple Small Meeting Rooms
  • 24 Hour Self Service Business Center
  • Computer Work Station

Leisure Options

  • Excursions, Tours & Ticket Assistance

Parking

  • Parking (Surcharge)
  • Valet Parking (Surcharge)

Luxury Services

  • Concierge Services To Assist You Throughout Your Stay
  • Multilingual Speaking Staff
  • Porter & Bellhop

Transportation

  • Luxury Transportation Service Of Limo Or Town Car

Wellness Options

  • Health & Wellness Club
  • Free Off Site Fitness Center

Child Care / Activites

  • Babysitting/Childcare Fee

Check-in / Check-out

  • Check-In Time Begins: 3 PM
  • Check-Out Time: noon
  • Express Check Out
  • Check-In Minimum Age: 21

Accepted Credit Card

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • MasterCard
  • Visa

Room Amenities

  • In Room Minibar
  • Coffee & Tea Maker
  • Daily Maid Service
  • Desk & Work Space
  • Extra Beds/Rollaways Available
  • Cribs Available
  • Beds With Pillowtop Mattresses
  • Connecting Rooms Available

Room Electronics

  • Phone
  • Hair Dryer
  • Iron & Ironing Board
  • Personal Climate Control
  • Pay Per View Movies
  • Premium TV Channels
  • Wired High-Speed Internet (Surcharge)
  • LCD TV
  • Ipod Audio Docking Station

Room Luxury

  • Private Individual Bathroom
  • Lavish Bathrobes
  • Complimentary Toiletries
  • Designer Brand Toiletries
  • Free Weekday Newspaper
  • Premium Linens
  • Turndown Service
  • In-Room Safe - Laptop
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Avg Rating 3.7 of 5 based on 16 Verified Reviews

They stayed. Now they have their say.

  • Rating of Firmont at Copley

    “The hotel room was lovely and very clean with excellent staff. The elevators were not a joy- long wait time as well as punching in card for each floor. The most unsettling pat of the hotel was the dining experience- a 45 minute plus wait for a mediocre omelet was far from what we expected. The waitress was inattentive; the manager did come over and offer his apologies but this was far from an acceptable experience at a Fairmont. Donna De Sando ”

  • Hotel Review

    “the room we got was very poor for themoney”

  • A Great recommendation from a friend gone wrong!!

    “I have to be very honest I do a lot of traveling around the country and 3 times a year out of the country and i can't tell how disappointed with my stay I was. My friend convinced us to stay with you guys as he did and does quite often. I think he is what you guys call Presidents club or something like that. We wanted to be close to each other and the receptionist first gave us a room on the second floor however my friends room was much smaller that it was suppose to when the receptionist told him it was the biggest on the floor (as we were waiting for her to assign our room). So my friend called from our room to ask if we can be moved. One of the first things he said was is his room going to be the same? They said yes actually its bigger. Well it wasn't and couldn't believe it. But we were not going to move rooms again as we just arrived from working all day and of course the flight from Chicago. After the 2nd day of our stay we went to lunch and we sat at the bar to get a snack and a cup of coffee. I ordered the oysters rockefeller. I ate one however it was cold in the middle. As i dine out 2-3 times a week, every good server after you take a bite of your meal comes back to ask "how is everything". She was nowhere to be found for a minimal 5mins. Mind you it was 12pm and nobody was at the bar but me and my brother. Actually i was very patient and didn't mind waiting however when i told her "excuse me my food is cold" her response "What do you mean the food is cold?" First off i couldn't believe she would ask that. Second her tone and the look on her face was absolutely uncalled for. I didn't know how to respond. I proceeded to say "well theres a hot and a cold side and its on the colder side and i would like it closer to hot" No sorry! No I apologize I don't know how that happened. She acted like i did something wrong. I didn't cook them how is it my fault? Another time i came in from going to the hot yoga across the street. As i came back in the doorman and 2 other employees were there in between the doors and just watched me open both doors and continued talking. I have to say I wasn't surprised after what already happened. At any rate. i never give reviews but I couldn't help but to say something. My friend mentioned that this hotel is not a reflection of my stay, however its very hard for me to believe. I would not have stayed there if not for his recommendation. I don't know if I have any reason to go back after my stay. I can say the housekeeping did a good job. Thank you!”

  • Loud staff makes Sunday sleeping in impossible

    “Surprise! Wake up early Sunday morning by loud housekeeping staff. Don't call to complain because it will only get louder. Slamming doors, staff talking loudly to each other, dropping metal objects are just some of the sounds that kept going from 8am Sunday morining till 11am. ”

  • Hotel Review

    “good and we were comfortable and I love the Copley where I have stayed for years however I felt that i was given a room with an awful view very far from the concierge facilities even though I reserved well in advance, am a member of the President's club, a long time customer and made it clear that I was paying for the room so I could have it available about 7 AM of the check in day. A nicer room could have been held for us just as well. Luckily we slept most of the time. The room itself, handicapped adapted, was comfortable though my husband and I prefer one queen or king bed not two beds which is what we got. Also the shower handle was so stiff we couldn't turn it so we had to get urgent assistance so we could be on time for our memorial service. The staff and service are great.The black laborador retriever, is still on duty. It is sad that the dining room is noisy now, as we used to love to have an elegant place for a meal that could include conversation!”

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Room Rates & Availability

Fairmont Gold, Room

1 queen or 1 king Measuring 260 sq. feet (24 sq. meters), this elegant room includes access to a private lounge with complimentary breakfast, evening appetizers,...

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Moderate Room

1 queen bed This room measures 210 sq. feet (19 sq. meters) and has a marble bathroom with a hair dryer. Amenities include Wi-Fi and wired...

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Deluxe Room

1 king bed Measuring 360 sq. feet (33 sq. meters), this classic room has a pillowtop mattress with premium bedding. A club chair is perfect for...

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Fairmont Room

1 queen or 1 king This traditional room measures 280 sq. feet (26 sq. meters) and features a pillowtop mattress and premium bedding. A private bathroom...

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Suite, 1 Bedroom, Park View

1 king bed Measuring 800 sq. feet (72 sq. meters), this suite has separate living and sleeping areas and features views of Copley Square park. Luxury...

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Signature Room

1 king bed
375 sq feet (34 sq meters)

Entertainment - Wi-Fi, 46-inch LCD TV with premium channels
Food & Drink...

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Standard Room (Early Check-In @ 10AM +$40 USD Fee)

1 king bed or 1 queen bed
Entertainment - 46-inch LCD TV with premium channels and pay movies
Food & Drink - Minibar

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Standard Room (Late Check-Out @ 3PM +$40 USD)

1 king bed or 1 queen bed
Entertainment - 46-inch LCD TV with premium channels and pay movies
Food & Drink - Minibar

Details & Availability

More Information

Check-in Time: 3:00 PM  Check-out Time: 12:00 PM

Some properties charge for additional guests staying in the room. The Property may ask you for photo ID and a credit card/cash at check in. This is used for incidental charges made to your room.

Any special requests are subject to availability and cannot be guaranteed.

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