The Horton Grand Hotel

155

“Charmed by this hotel and its colorful history. Enjoyed lounging in my balcony that looks out to the courtyard. Pleasant surroundings. ”

155

“efficient. Access to a world of restaurants, cafes and bars. Gaslamp District is only a block away. Will choose the Horton Grand again next time.”

155

“One thing that impressed me the most about this place is the decor.There are beautiful antiques throughout the hotel and lovely oak wood decor in the lobby. ”

145

“Covenient to the "action" in San Diego ie gas light district and the resturants and convention center”

155

“bathroom mirror is much too high. We could barely see ourself in the lower part of the mirror.”

155

“The staff was very friendly. The Hotel is beautiful, with lovely, antique furnishings. The room was perfect, with a fireplace, antique/wood furnishings - we especially got a kick out of the old-fashioned "flush" in the bathroom. The attention to detail in the room was excellent; "real" glasses in a hotel room are a rarity these days. We would definitely stay at the Horton again and recommend to friends visiting San Diego. The location in the Gaslamp Quarter could not be better.”

145

“If you want something other than the usual four walls, I recommend the Horton Grand. First of all, its location is very good. While securely in the Gaslamp area, it is toward the west of the area, and so is an easy walk to the convention center - about 5 minutes. The rooms are nicely decorated, and we found the bed to be acceptable, neither hard as rock nor soft. Most rooms have a small balcony with two chairs and a working gas fireplace, although they really need to repaint the chairs. I would not sit in them. The bathrooms are more than adequate and are attractive. We never had an issue with hot water - there was plenty. The toiletries provided were above average. It is an old hotel, so you get a lot of charm. Like all things in life, there is the other side of the coin. Because the hotel is antique, there are some expectations you must suspend. Soundproof rooms are among those. We could hear every sound, other than voice, from the room above us (consider requesting the fourth floor). There are no mini-bars or coffee machines in the hotel. They will have room service soon but they do not now. Having room service and a seven-days-a-week, regularly open restaurant will help tremendously. Our understanding is that this is in the works and will be a reality soon. Internet is not free but it is not badly priced either at $29.95 for 4 days; there is a 7 day package also. There is a Starbucks right around the corner, so you can access the Internet there if you don't want to pay. The staff were very friendly to chat with, and we enjoyed talking with them. Customer service could be improved in these ways. First, we were not given much information when we arrived. We didn't even know until the morning we left that there was coffee in the lobby. There were no suggestions for restaurants, etc. We arrived way early, and they kindly checked our bags for us. They were very accommodating, and had our room ready two hours early. We can hardly complain about our treatment in that regard. However, when I tried to inquire as to suggestions for where we could have lunch or otherwise pass a few hours until we could check in, I was pretty much ignored. We left, wandered around, and ate at an ok bit really expensive place that we found. Second, and I know this will seem nit-picking but it was pretty important to us at the time, they had no change for metered parking outside. We had to rent a car for a couple days for some dress-up events, and, right after we picked up the car, had to park the car for an hour while we changed into our fancy clothes. When I asked for change for the meters, I was fairly well dismissed, and told, no, we don't have any change. I expect more, I admit it. The Poogs and I were able to scrounge together enough change for 20 minutes, so we ran upstairs and changed pronto. In case you don't know, there is no non-metered parking in the Gaslamp area. That experience really stuck with me, I think because they weren't very nice about it and seemed put out that I would even ask. There wasn't really a place around there where we could get change without making it a hike. And, honestly, I really didn't need to rush when I had to be dressed up, made up and have twinkles in my eyes. If you are young, and have not stayed in old hotels like the Horton, you should do so, at least once. There is an elevator, which is more than I can say for many of the old hotels I have stayed in over the years. As old farts, I think our boutique-y, antique hotel days might be over. I love the coffee machine in my sound-proof room when I travel.”

125

“NO INTERNET WITH ROOM RATE AND NO EVEN COFFE MAKER AND NO SWIMMING POOL 19TH CENTURY TYPE AND WORTH FOR 100$ SO MANY HOTELS WITH MORE FACILITIES WITH SAME RATE ALSO WHY ROOM STAY CHARGE SEPARATE 5$ ”

145

“We were very impressed with the 1880's old-style charm of the Horton Grand Hotel in San Diego. The room was very clean and elegant with its great wood trim and filigree, right down to the period (modernized) bathroom fixtures. The Hotel was an excellent compliment to the famous Gaslamp District. The hotel is centered among a multitude of restaurants, clubs, and shops and is within easy walking distance to the conference center and Seaside Village. Take your best walking shoes as you'll definitely prefer walking over driving to visit all the sites. And, don't miss lunch or dinner to the Rokin' Baha Restaraunt! Best margaritas, fresh salsa bar, and shrimp cocktail in the District.”

145

“Although indeed Grand, HIstoric, and somewhat intimidating at first impression, The Horton Grand was a delightful experience. The bed was incredibly exquisitely comfortable. The room size, fire place, and balcony exceeded expectations, and the bathroom, with antique-style fixtures and decor, was delightful. Staff were friendly, knowledgeable, polite, and enthusiastic. Front Desk personnel were professional yet disarmingly genial. Valet Parking was much more affordable than anticipated, and the valet could retrieve our car before we had a chance to make it to the door. What we missed, of course, were some basic hotel provisions such as the option to order room service. Truly a small detail when one considers the unique ambience of the hotel overall.”

145

“Cramped room but very clean. Staff helpful and prompt with taking care of needs. We will return.”

155

“We very much enjoyed staying down town for New Years Eve. Location was great and the room was very nice.”